Customer Survey Promotion - Monthly Prize Draw T&Cs
Terms and Conditions
Promoter
The prize draw is operated and promoted by Digital Moneybox Limited, which is a limited company registered in England & Wales with the company number 09597755 whose registered office is Suite 1.07 1-2 Hatfields, London SE1 9PG (“Moneybox”, or "we" / "us" / "our").
How to enter and eligibility
1. To qualify for this prize draw you must complete the customer survey titled “Content consumption & Preferences” sent by Moneybox to your registered email address.
2. Entries for each prize draw open at 12am on the first calendar day of each month and close at 23:59pm on the last calendar day of each month.
3. There is no fee for entering the prize draw.
4. Without limitation to our general Moneybox Terms & Conditions, to be eligible to win the prize draw you must currently hold at least one of the following qualifying Moneybox products: Moneybox Cash ISA, Simple Saver, Lifetime ISA, Junior ISA, Stocks & Shares ISA, General Investment Account, Personal Pension, 32 Day Notice, 90 Day Notice or 95 Day Notice, 1 Year Fixed Rate. You must hold at least one of the above qualifying products as of 10th August 2026 and continue to hold that Moneybox product until the date the winner is selected.
Prize
5. There are 3 prizes of £100 each for the winners of the prize draw.
6. The prize will be paid to each of the prize draw winners directly into their linked personal bank account used for contributions into their respective Moneybox product.
Winner
7. Within 72 hours of the first business day of each month, Moneybox will draw 3 winners for the previous month’s prize draw (“Draw Date”). The winners will be randomly selected from all valid entries received during the previous month in accordance with the laws of chance, consistent with the requirements of Promotional Marketing Rule 8.24 of the CAP Code, by a third party computer process.
8. The winners will be notified by email within 5 business days from the Draw Date using contact details registered on the winner’s Moneybox account.
9. Each winner will need to respond to Moneybox to confirm they accept or decline the prize within five (5) calendar days from receiving an email about the prize by Moneybox.
10. If a selected winner does not respond to our email within this timeframe, either to accept or decline the prize, a new winner will be randomly selected. For the avoidance of doubt, the new selected winner will also need to respond to Moneybox to accept or reject the prize within a five (5) day timeframe, otherwise a new winner will randomly be chosen following the above process.
11. We will endeavour to complete the payment of the prize draw monies within five (5) working days from the date on which the winner responds to confirm they accept the prize.
Other
12. Entrants cannot enter into this prize draw if they are: (a) a resident of the United States; (b) not a UK resident for tax purposes; (c) an employee, contractor, officer or director of Moneybox (or its group companies) or any member of such a person's immediate family or household; or (d) under 18 years of age.
13. Please contact our team on support@moneyboxapp.com or via the in-app chat by the first calendar day of the month if you would prefer not to participate, otherwise all customers that complete a Customer Survey will automatically be entered into the relevant prize draw.
14. These terms (the “Offer Terms”) supplement the Promotional Terms and the Moneybox Terms & Conditions. To the extent there is a discrepancy between these Offer Terms and the Moneybox Terms and Conditions (including the Promotional Terms), the Moneybox Terms and Conditions shall prevail. By participating in the prize draw, you are deemed to have accepted these Offer Terms.
15. Please note we are required to make available information that indicates that a valid award took place. To comply with this obligation, we will send the surname and county of the prize winners to anyone requesting this information. If you object to any or all of your surname and county being published or made available, please notify us by contacting us on support@moneyboxapp.com, and we will remove you from the draw. Please note, we must provide details of any prize draw entrants to the Advertising Standards Authority, the Financial Conduct Authority, or any other competent authority requiring such details, on request.
16. We will process your name, email address, date of birth, bank details, residential address, and other account details necessary, for the purposes of administering the prize draw. Personal data supplied will be treated as set out in our Privacy Notice.