Moneybox Post-House Purchase Cashback Offer Terms and Conditions
Eligibility
1. The Post-House Purchase Cashback Offer (“Offer”) is available to Digital Moneybox Limited (“Moneybox”) customers who satisfy all of the following requirements (together, “Eligible Customer” or “you”):
a. have opened a Moneybox account and a Moneybox Lifetime ISA (either Stocks & Shares LISA or Cash LISA) (“LISA”) product via the Moneybox app;
b. have not opened any Eligible Products (defined below) before the Offer Window (defined below);
c. have requested an eligible penalty-free withdrawal from your LISA for a qualifying first home purchase in line with the applicable ISA Regulations (“Home Purchase LISA Withdrawal”); and
d. have been contacted directly by Moneybox about this promotion via email.
2. The Offer is available for 45 (forty-five) days from the date you request a Home Purchase LISA Withdrawal (“Offer Window”). For example, if you requested a Home Purchase LISA Withdrawal on 1 March 2025, the Offer is available to you until 23:59 on 15 April 2025.
3. An “Eligible Product” means the:
a. Moneybox Cash ISA; or
b. any other Cash ISA offered by Moneybox.
4. To be eligible to receive the Cashback (defined below), you must satisfy all the following requirements (together, “Offer Requirements”):
a. request a Home Purchase LISA Withdrawal;
b. during the Offer Window, open an Eligible Product and not cancel or close it within the cancellation period or before the Payout Date (defined below);
c. during the Offer Window, make a Qualifying Deposit (defined below) into your Eligible Product;
d. maintain your Qualifying Deposit (defined below) for a period of 30 (thirty) days from the later of: (i) the end of the Offer Window, or (ii) if there are any “In Progress” transfer(s) at the end of the Offer Window, the successful completion of all qualifying transfers as set out in clause 8 (below) (“Eligibility Date”); and
e. satisfy the promotional requirements as set out in the Moneybox Promotional Terms.
5. For the purposes of clause 1(a) and 4(b), your product will be treated as “Open” on completion of the registration process, at which point it will be visible in “Your Active Accounts” in the “Accounts” area of the “Settings” tab in the Moneybox app.
6. A “Qualifying Deposit” means a total cumulative deposit of £500 (five hundred GBP) or more, which has been successfully deposited and credited into your Eligible Product in any one, or combination of, the following ways:
a. by Direct Debit (i.e. weekly collections) provided that you have instructed the collection by Direct Debit by 11:59am on the last Wednesday during the Offer Window and the deposit is successfully collected thereafter;
b. by easy bank transfer, manual bank transfer or variable recurring payment (if such deposit options are available to you) which is instructed during the Offer Window and the deposit successfully completes thereafter;
c. by using the “Move Money” feature in the Moneybox app to move money from a Simple Saver Account into your Eligible Product provided you have instructed us to “Move Money” during the Offer Window; and/or
d. a transfer from another ISA or Lifetime ISA provider into your Eligible Product, provided any such transfer request has been submitted to us during the Offer Window, is marked as “In Progress”, and subsequently completes within 45 (forty-five) days from the date the transfer is requested.
7. In respect of Qualifying Deposits, for the avoidance of doubt:
a. the cumulative total of all Qualifying Deposits will determine the value of your Cashback; and
b. you may make withdrawals from your Eligible Product during the Offer Window, however, the net balance of the Qualifying Deposits at the Eligibility Date will determine the value of your Cashback (defined below).
8. A transfer that is “In Progress” from another ISA provider is one in which we have received a transfer request during the Offer Window where the Customer’s current provider has been selected and correct policy information has been supplied. This will show as “Transfer in Progress” in the Moneybox app. Any Transfer “In Progress” must subsequently complete within 45 (forty-five) days from the date the transfer is requested.
9. You will not be eligible for the Cashback if you:
a. close or delete your Moneybox account or your Eligible Product via the Moneybox app before the Payout Date (defined below);
b. cancel your Eligible Product, whether during the cancellation period or before Payout Date;
c. in respect of any deposits made by using the “Move Money” feature, have moved money from any product other than the Moneybox Simple Saver product;
d. request to transfer the balance of your Eligible Product to another provider which leaves a net balance value of less than a Qualifying Deposit and such request to transfer is completed or pending before the end of the Offer Window; or
e. make withdrawals from your Eligible Product prior to the Eligibility Date which leaves a net balance value of less than a Qualifying Deposit.
Cashback
10. The value of your cashback reward (“Cashback”) will be determined by the cumulative net value of all Qualifying Deposits made into your Eligible Product that are not withdrawn or transferred prior to the Eligibility Date, as set out in the table below.
11. By participating in this Offer, you agree that the Cashback will be paid into your Eligible Product that you opened during the Offer Window.
12. The Cashback is non-exchangeable, non-transferable and no alternative will be offered.
13. The Cashback will be paid within 30 (thirty) days of satisfaction of the Offer Requirements (“Payout Date”).
14. Where we are unable to pay into your Eligible Product, for example if your annual ISA allowance is maxed out, we will pay the Cashback into your personal bank account linked to your Moneybox account. If you hold ISA products with providers other than Moneybox and the Cashback may result in you exceeding your annual ISA allowance, please inform us by contacting support@moneyboxapp.com during the Offer Window.
15. You will only be entitled to 1 (one) Cashback, regardless of how many Eligible Products you open during the Offer Window.
Other
16. Before opening or withdrawing from an ISA product, it is your responsibility to review and understand the ISA eligibility criteria and rules including those relating to withdrawals and penalties. Any tax implications depend on your personal circumstances, and the ISA Regulations may change. Rules regarding contributions, tax benefits, and account usage are subject to change and may vary based on your individual circumstances. By proceeding, you acknowledge you have verified your compliance with HMRC ISA Regulations.
17. Please check with us before you transfer from another ISA provider to ensure we can support your transfer. We are not liable for any delay in transfer of an ISA.
18. We do not give tax advice or take account of your individual tax position. You are responsible for understanding your own tax position in relation to any Moneybox product you hold and the Cashback.
19. This Offer cannot be redeemed in conjunction with any other Moneybox offer regarding the Eligible Products.
20. These terms (“Offer Terms”) supplement the Moneybox Terms and Conditions (including the Moneybox Promotional Terms). To the extent there is a discrepancy between these Offer Terms and the Moneybox Terms and Conditions (including the Moneybox Promotional Terms), the Moneybox Terms and Conditions shall prevail.
21. By participating in the Offer, you will automatically be entitled to the Cashback and you are deemed to have accepted these Offer Terms. If you do not want to participate in the Offer, please contact our support team on support@moneyboxapp.com or via in-app chat during the Offer Window to be opted out.