How can I withdraw from my ISA or General Investment Account (GIA)?

Withdrawing from a Cash ISA

Withdrawals from a Cash ISA can be requested in Settings > Withdraw > Cash ISA. Once you’ve requested a withdrawal, the funds will be sent to your linked bank account on the next available working day.

It’s worth noting that if your account balance dips below £500, a lower interest rate of 0.75% AER (variable) will apply. You’ll earn the higher rate again once your balance increases to £500 or more.

There’s also no limit to the number of withdrawals you can make, but if you withdraw four or more times within each 12-month period from the date of opening your Cash ISA, you’ll receive the lower rate for the rest of that period. The number of withdrawals you can make without impacting your rate will reset yearly on the date you opened your Cash ISA.


Withdrawing from a Stocks & Shares ISA or GIA

You can withdraw from a Stocks & Shares ISA or GIA free of charge, any time, providing the funds you’re withdrawing are fully settled (i.e. pending deposits or investments can’t be withdrawn). It’s worth noting that our investment products are designed to help you save and invest for the longer term (minimum of 5 years). 

To withdraw, you’ll first need to sell down your investments, then, once these sales are complete, withdraw the proceeds from your Available Cash.

If you’re investing in one of our Starting Options, you can sell down your investments in Settings > Withdraw.

If you’ve customised your investment allocation, or are investing in our range of ETFs or US stocks, you’ll need to choose which investments to sell. This can be done in Accounts > S&S ISA/GIA > Tap on your individual investment(s) > Sell.

Sales are typically complete within 2-5 working days, and you’ll receive a confirmation email to let you know when each sale has completed. 

Please note that when selling investments you may receive back a little more or less than you have chosen to withdraw. This is because prices change daily and it will take one working day to process the sale of your funds.

Once your sale(s) have completed, the proceeds will be sent to your Available Cash, and you can withdraw this to your linked bank account in Settings > Withdraw. Withdrawals from Available Cash are paid out the next available working day 

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It's important you know

All investing should be regarded as longer term. The value of your investments can go up and down, and you may get back less than you invest.

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