Deposits And Withdrawals

How long does it take to add funds to my account?

At Moneybox we run on a weekly payment cycle, with funds debited from your bank account via Direct Debit. Here’s a breakdown of how our collection cycle works:

Step 1

Your savings are collected from your upcoming collection in the home screen of the app is collected every Wednesday at around midday. At this stage, you’ll be able to see this collection appear in the ‘Recent activity’ section when viewing your account in the Accounts tab.

Step 2

This money leaves your linked bank account via Direct Debit early the following week (usually on the Monday).

On Tuesday, you’ll see your deposit added to your account value by the end of the day. We’re still waiting for full confirmation from your bank at this stage.

Step 3

For cash accounts, your funds will then be submitted with the partner bank(s) who power your account on Thursday, and this is when you’ll begin earning interest.

For investment accounts, your funds will be submitted for investment on Thursday, and will then take a few working days to settle.

Note that for our ISAs, Lifetime ISA, Junior ISA, Pension, Simple Saver, and General Investment Account you can also deposit £100 or more instantly with an instant bank transfer! You can find more information on how these work here

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It's important you know

All investing should be regarded as longer term. The value of your investments can go up and down, and you may get back less than you invest.

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