How can I withdraw my money from my Stocks & Shares ISA or GIA?
You can withdraw some, or all, of your money at any time, as long as that amount has fully settled (about 2 weeks after that amount was collected during the Wednesday midday collection). You will find this function in the Settings section of the app. Your investments will be sold and after receipt of the trade confirmations, proceeds will be paid directly into your bank account (you will receive a confirmation email at this point) and you should see this money in your account a few days later. This process can take up to two weeks. Please note, you can only have one withdrawal request active at a time.
If making a partial withdrawal you must leave a minimum of £5 in your ISA/GIA. If this is problematic you can make a full withdrawal at any time.
Money can only be withdrawn from a Junior ISA by the child once they reach the age of 18. For more information please visit the Junior ISA FAQ section or contact our support team via support@moneyboxapp.com.
For information on our Lifetime ISA withdrawals, please visit the Lifetime ISA FAQs section or contact our support team.