Customer Operations & Support

The Customer Operations & Support team consists of four functional areas; The Core Operations team, AML team, Pensions Transfer team and Customer Support.

Customer Operations

Customer Support

What we do!

The Customer Support team deals with all the initial points of response to all customer queries on the app. They primarily use our CRM database and Intercom, to respond to customers but also speak to them over the phone and using our social media platforms.

Customer Support works closely with

All teams across the business

View Current Positions

Open Positions

View our current Customer Operations & Support vacancies

Customer Operations & Support stories

Behind the scene at Moneybox HQ

Other teams

It's important you know

All investing should be regarded as longer term. The value of your investments can go up and down, and you may get back less than you invest.

Risk Warning
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