Systems Engineer
Our Commitment to DE&I
At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential.
About Moneybox
Moneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point.
Job brief
Moneybox is growing rapidly, and our technical teams are no exception. We have more users, more accounts, more money invested, more features, more code, more data, and more team-members than ever before. We’re looking for a Systems Engineer to help us handle all that growth without compromising on our service or product quality.
This role is in our back end engineering team that builds and operates our cloud hosted services. You will be working with people throughout Moneybox to support the live service, provide technical solutions, develop new systems, and improve the way we do things. This is a hands-on role where you will be owning solutions from concept to delivery.
This team offers and runs the following services;
- Advanced Technical Support: Handle complex technical inquiries related to our live services, ensuring service issues are resolved swiftly, with minimal impact.
- Collaborative Investigations: Work alongside and with our engineering and operations teams to support internal investigations, requiring a deep understanding of our technical infrastructure.
- System Reliability: Maintain and enhance the availability, security and resilience of Development and Live environments hosted in the cloud, particularly within the Microsoft Azure ecosystem.
To do this, we focus on;
- In-depth Investigation: Utilise a strong grasp of our service, infrastructure, and code to tackle issues methodically and effectively.
- Process Ownership: Develop, refine, and oversee processes for the efficient identification and resolution of issues.
- Enhanced Tooling: Improve existing tools or implement new solutions to empower all team members.
- Continuous Improvement: Regularly update and upgrade our practices to accommodate ongoing growth.
What You’ll Do
The role will be responsible for but not limited to the following;
- Working with all the different Moneybox teams, addressing both customer and internal queries, helping all to resolve issues and achieve their objectives
- Proactively monitor and maintain system health and security. Reacting to monitoring alerts, telemetry, and service insights.
- Advanced Technical Support, Handle complex technical inquiries related to our live services, ensuring service issues are resolved swiftly, with minimal impact.
- Design, build and implement cloud systems, developer and ops services to empower our engineering teams and deliver live service.
- Help set and meet service level objectives with a focus on a high quality live service and empowering our development teams to deliver continuous change.
- Foster a knowledge-sharing environment with thorough documentation and a teamwork-oriented culture.
- Maintain, manage and continuously improve our live service, systems and tooling.
- Contributing to regular planning sessions such as refinement and task prioritisation.
- Supporting, coaching, and mentoring junior team members.
Who You Are
- Passionate about working with a wide range of teams helping them resolve their issues, improving service reliability, and building shared ownership among the wider engineering team
- Excited about being part of a fast-growing company that’s trying to make a positive mark on the world
- A driven, ambitious self-starter
- Embrace a learning mindset and you are motivated to develop skills further
- Collaborative attitude – you enjoy working individually as well as within a team
- Can embrace our ALOT values
- Knows how to have fun whilst maintaining a professional outlook
Essential Skills
- A degree in Computer Science or relevant experience
- Proven track record in a similar role
- Able to work both individually and as part of an agile team
- Able to actively participate in technical and wider team discussions
- Comfortable working within a live Cloud environment
- A Good understanding of:
- Cloud Infrastructure (even better if it’s Microsoft Azure)
- Infrastructure as Code (Terraform)
- Web Application Security (E.g. CloudFlare)
- Web and API scalability and performance
- Build and Release Pipelines (E.g. Azure Devops, Github Actions)
Desirable Skills
- An Understanding of:
- .NET (Core/framework), REST APIs
- OO programming languages (we use C#)
- Relational databases
- Infrastructure
Our Tech Stack
- Cloud and Infrastructure
- Azure: App Services, Functions, Service Bus, Event Hub, CosmosDB, Redis, SQL Server, Databricks, Keyvault
- Infrastructure-as-code (Terraform), CloudFlare
- Developer Services
- GitHub, Azure DevOps Pipelines
- Ops Services
- Datadog, Rollbar, Incident.IO
- Software Stack
- C#, .NET Core / .NET Framework (being phased out)
- REST APIs, Hangfire, React, MediatR, Entity Framework, Mass Transit, xUnit/NUnit
What’s in it for you?
- Opportunity to join a fast-growing, award-winning and super ambitious business.
- Work with a friendly team of highly motivated individuals.
- Be in an environment where you are listened to and can actually have an impact.
- Thriving collaborative and inclusive company culture.
- Competitive remuneration package.
- Company shares
- Company pension scheme
- Hybrid working environment
- Home office furniture allowance
- Personal Annual Learning and Development budget
- Private Medical Insurance
- Health Cash Plan (cashback on visits to the dentist & opticians etc)
- Cycle to work scheme
- Gympass subscription to a variety of gyms and wellbeing apps
- Enhanced parental pay & leave
- 25 days holiday + bank holidays with additional days added with length of service.
Our Teams
Back End Engineering
3 Vacancies
Change
2 Vacancies
CRM
0 Vacancies
Customer Operations & Support
5 Vacancies
Data & Insight
2 Vacancies
Design
1 Vacancies
Finance
1 Vacancies
Investment Operations
1 Vacancies
Legal
2 Vacancies
Marketing
0 Vacancies
Mobile
0 Vacancies
Mortgages
0 Vacancies
People
0 Vacancies
Product
1 Vacancies
QA
0 Vacancies
Risk & Compliance
2 Vacancies