Product Manager - Customer Experience

Moneybox is on a mission to help everyone save and invest for their future. Whether it is saving for their first home, a rainy day, or planning for their retirement, we want to help our customers make the right savings and investing decisions throughout their lives. Our Customer Experience mission team work on improving and evolving the Moneybox proposition to help our 650,000 customers through this journey, with a focus on activation and engagement.We’re looking for a Product Manager who is very analytical and great at problem solving. You will also be able to work well in a broad cross-functional team, have a real interest in building a new way of delivering financial services, and have very good attention to detail.

You will be working in our Customer Experience mission, leading a stream of work to optimize our activation and engagement. You’ll also be coaching Junior Product Managers in the team.

Who you are

• • A driven individual who’s looking to build their career at an exciting very-fast-growing company.
  • A product manager who has a proven record of successfully launching products to customers. You understand the steps needed to evolve a product through its lifecycle and know what to look out for to overcome problems along the way.
  • You have strong attention to detail and are able to deliver effectively against tight deadlines.
  • You demonstrate sound judgment and business instinct with a desire to challenge traditional thinking.
  • You are commercially and technically minded – able to understand concepts and explain limitations between marketers and engineers and work well with a broad range of teams.

Experience and Skills

• • Ideally university educated with at least one degree, preferably in a technical subject.
  • Ideally you will have 3+ years’ experience including a Product Management role.
  • Excellent analytical and problem-solving skills.
  • Understanding of the general fundamentals of product management and core structural processes, i.e. problem recognition, analysis, development, testing, development, retesting, launching, etc.
  • Ability to encourage, motivate and develop a diverse group of people towards a challenging goal.
  • Great communication, listening, and stakeholder management skills.

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If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: DPO@moneyboxapp.com