Changing your details

I want to change my password and/or PIN

You can change your password and PIN in the app in Settings > Security.

If you don’t know your password or cannot gain access to the app, you can request a reset link by selecting ‘Log in with email’ from the login screen, and tapping ‘Forgotten password?’

How useful was our article?

View other topics

It's important you know

Capital at risk. All investing should be for the longer term. The value of your investments can go up and down, and you may get back less than you invest. Tax treatment depends on individual circumstances and may be subject to change in the future.

A 25% government penalty applies if you withdraw money from a Lifetime ISA for any reason other than buying your first home (up to £450,000) or for retirement, and you may get back less than you paid into your Lifetime ISA.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Payments you make into your pension won’t be accessible until the minimum pension age (currently 55, increasing to age 57 from 2028). Tax treatment depends on individual circumstances and may be subject to change in the future.

Get started