Why has the value of my investments changed between requesting a withdrawal and receiving the money in my bank account?

When you request a withdrawal for an investment account, this is sent to be processed the next working day. Until your investments have been sold down (which is when the value of your funds is finally determined), the amount set aside for withdrawal is still in the market, so you can receive back slightly more or less than you request due to movement in the markets.

Once your withdrawal is complete and we have sent the funds to your bank account, you’ll receive an email to confirm the final amount you’ll receive.