How do I withdraw from my Cash ISA on the Moneybox website?
You can make a full or partial withdrawal from your Cash ISA by clicking ‘View account’ next to your Cash ISA on the Home screen, then selecting ‘Withdraw’. Withdrawals from all other products can be made via the Moneybox app.
Only completed deposits will be available for withdrawal – you can check the status of any in-progress payments in Home > View account > Activity. If you make a full withdrawal, we’ll prepay any interest you have earned to date.
Once requested, withdrawals are paid into your linked bank account on the next available working day, typically by 6pm.
Please note that if your Cash ISA balance dips below £500, a lower interest rate of 0.75% AER (variable) will apply. You’ll earn the higher rate again once your balance increases to £500 or more.
There’s also no limit to the number of withdrawals you can make, but if you withdraw four or more times within each 12-month period from the date of opening your Cash ISA, you’ll receive the lower rate for the rest of that period. The number of withdrawals you can make without impacting your rate will reset yearly on the date you opened your Cash ISA.