Confirming your details

All topics Registering on our website Confirming your details How do I upload my ID and what can I upload?

How do I upload my ID and what can I upload?

Please take a photo of either your passport, driving license, or National Identity card. Your ID needs to be valid (i.e. not expired), show your own details, and the photo needs to clearly display the whole document with no glare. If uploading a National Identity card, please make sure you provide a photo of the front and back on the ID, so your name, date of birth, and the expiry date of the ID are all visible.

If you don’t have any of the forms of ID listed above, we can also accept a photo of your birth certificate and recent proof of address via sent email to support@moneyboxapp.com.

Once we’ve received your ID, in most cases we’re then able to verify your details quickly so you can proceed with registration straight away! If there are any issues with the ID provided, a member of the team will be in touch with the next steps within the next few working days to help you get set up.

Personal data supplied will be handled in line with our Privacy Notice

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It's important you know

Capital at risk. All investing should be for the longer term. The value of your investments can go up and down, and you may get back less than you invest. Tax treatment depends on individual circumstances and may be subject to change in the future.

A 25% government penalty applies if you withdraw money from a Lifetime ISA for any reason other than buying your first home (up to £450,000) or for retirement, and you may get back less than you paid into your Lifetime ISA.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Payments you make into your pension won’t be accessible until the minimum pension age (currently 55, increasing to age 57 from 2028). Tax treatment depends on individual circumstances and may be subject to change in the future.

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