Managing accounts on our website

How can I update my personal details on the Moneybox website?

You can edit your email address and mobile number on the Moneybox website by clicking your initials in the top right of the screen, then selecting ‘Edit personal details’.

If you’d like to update your name, please send us an email at support@moneyboxapp.com confirming the name you’d like to change to and attach a photo of proof of your name change, such as a deed poll certificate or marriage certificate.

Updates to your registered address can also be made by our team – just send a message confirming your new address to support@moneyboxapp.com.

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It's important you know

Capital at risk. All investing should be for the longer term. The value of your investments can go up and down, and you may get back less than you invest. Tax treatment depends on individual circumstances and may be subject to change in the future.

A 25% government penalty applies if you withdraw money from a Lifetime ISA for any reason other than buying your first home (up to £450,000) or for retirement, and you may get back less than you paid into your Lifetime ISA.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Payments you make into your pension won’t be accessible until the minimum pension age (currently 55, increasing to age 57 from 2028). Tax treatment depends on individual circumstances and may be subject to change in the future.

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