Managing accounts on our website

Changing your Moneybox password on the website.

If you’re already logged in to your Moneybox account on our website, you can set a new password by clicking your initials in the top right corner and selecting ‘Change password’.

Or, if you’ve forgotten your password, just click ‘forgotten password’ on the log in screen and we’ll send a password reset email to your registered email address.

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It's important you know

Capital at risk. All investing should be for the longer term. The value of your investments can go up and down, and you may get back less than you invest. Tax treatment depends on individual circumstances and may be subject to change in the future.

A 25% government penalty applies if you withdraw money from a Lifetime ISA for any reason other than buying your first home (up to £450,000) or for retirement, and you may get back less than you paid into your Lifetime ISA.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Payments you make into your pension won’t be accessible until the minimum pension age (currently 55, increasing to age 57 from 2028). Tax treatment depends on individual circumstances and may be subject to change in the future.

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