Signing up
7 Support topics
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Can I sign up for an account on the Moneybox website?
If you’re looking to open a Cash ISA or Open Access Cash ISA, you can sign up on the…
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How can I sign up?
If you’re looking to open a Cash ISA or Open Access Cash ISA with Moneybox, you can sign up…
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How old do I have to be to open an account?
You must be at least 18 years old to open an account with Moneybox. If you have parental responsibility…
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Why have I been asked for ID while registering?
As a financial services organisation, we’re required to verify your identity and run anti-money laundering checks on all our…
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Which account should I choose?
Moneybox offers a few different ways to save and invest. Before you get started, you should consider what you’re…
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How do I upload my ID and what can I upload?
Please take a photo of either your passport, driving license, or National Identity card. Your ID needs to be…
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I’ve uploaded my ID and been asked for further information
If you’ve been asked for further information after uploading a photo of your ID, this just means we need…
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It's important you know
Capital at risk. All investing should be for the longer term. The value of your investments can go up and down, and you may get back less than you invest. Tax treatment depends on individual circumstances and may be subject to change in the future.
A 25% government penalty applies if you withdraw money from a Lifetime ISA for any reason other than buying your first home (up to £450,000) or for retirement, and you may get back less than you paid into your Lifetime ISA.
Your home may be repossessed if you do not keep up repayments on your mortgage.
Payments you make into your pension won’t be accessible until the minimum pension age (currently 55, increasing to age 57 from 2028). Tax treatment depends on individual circumstances and may be subject to change in the future.