Can I close my Moneybox account on the website?
Before you can close your Moneybox account, you’ll first need to withdraw your balance, or cancel your account if you’re within your cancellation period.
For Cash ISA customers, you can withdraw your full balance in Home > View account > Withdraw. If you hold other accounts with us, you’ll need to withdraw the Moneybox app (Settings > Withdraw).
Once your account(s) are empty, just contact our Support team by emailing support@moneyboxapp.com – we’ll close your account for you and you’ll receive an email to confirm. Or, if you have the Moneybox mobile app, you can close your account in Settings > Tap your name > Delete account.